Right of withdrawal

Cancelling a reservation before activation is free. The withdrawal information below applies to a paid goods subscription.

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.

To exercise the right of withdrawal, you must inform us, Fragrance Monday FM UG (haftungsbeschränkt), Neue Kantstraße 29, 14057 Berlin, Germany, phone: +49 179 2229551, email: hello@fragrancemonday.com, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.

The right of withdrawal ends early for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, once their seal has been removed after delivery. This applies in particular to fragrance vials whose seal has been broken after delivery. Sealed, unopened vials remain returnable within the withdrawal period.

If you withdraw from this contract, we shall reimburse all payments received from you, including standard delivery costs (but not any supplementary costs arising from your choice of a non-standard delivery method), without undue delay and no later than fourteen days from the day on which we are informed of your decision to withdraw. We will use the same means of payment you used for the original transaction unless you expressly agree otherwise; you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier.

You must return the goods to us without undue delay and no later than fourteen days from the day on which you notify us of your withdrawal. The deadline is met if you send the goods back before the fourteen-day period has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.

(Complete and return this form only if you wish to withdraw from the contract.)

To: Fragrance Monday FM UG (haftungsbeschränkt), Neue Kantstraße 29, 14057 Berlin, Germany, hello@fragrancemonday.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods: ...

Ordered on (*) / received on (*): ...

Name of consumer(s): ...

Address of consumer(s): ...

Signature of consumer(s) (only if this form is notified on paper): ...

Date: ...

(*) Delete as appropriate.